TELEMARKETING VITAL IN NEW MEDIA AGE

Released on = May 21, 2007, 8:18 am

Press Release Author = Sarah Watson/Burgeon Marketing

Industry = Marketing

Press Release Summary = International marketing specialist Fintan Uk highlights the
importance of telemarketing as part of an integrated marketing campaign.



Press Release Body = Worcestershire, England. International marketing specialist
Fintan Uk highlights the importance of telemarketing as part of an integrated
marketing campaign.

International marketing specialist Fintan UK highlights the importance of
telemarketing as part of an integrated marketing campaign. The rise in popularity of
new media as a method of attracting new customers or retaining existing customers
over the last few years has led many industry professionals predict the demise of
telemarketing as an effective marketing tool. The advent of email marketing and
sophisticated online sales tools coupled with the introduction of the Telephone
Preference Service (TPS) have done little to effect the impact that telemarketing
can have.

Lee Ingram, Managing Director of Fintan UK is keen to explain why telemarketing
should still be included in any marketing budget:

"Email marketing and telemarketing are both very effective methods of increasing a
company's brand recognition and bottom line sales. The reason being they both use
the same principles of a highly personal approach, encouragement of customer
interaction and immediate response mechanisms. Therefore it makes complete sense to
use these two methods in conjunction with one another to maximize business sales."

Response rates for traditional print based direct mail have long been recognized as
being improved by an integrated marketing approach, specifically by complementing
the campaign with a telemarketing call. The same improvements can be seen when
email marketing is used in conjunction with a telephone call.

Addressing the concerns that many businesses have about the volume of businesses
opting onto the Telephone Preference Service, Lee Ingram said:

"TPS registrations are very similar to email spam lists, the service has been
created to protect businesses from unsolicited communication. As long as companies
ensure that they are contacting customers using the three Rs, relationship,
relevance and respect, telemarketing still has a very definite place in creating and
maintaining customer interaction."



Web Site = http://www.fintanuk.com

Contact Details = Lee Ingram, Managing Director
First Floor Offices
50 High Street
Evesham
Worcestershire
WR11 4HJ

0845 867 5312

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